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Business notes on what to automate, plus the eCommerce field guide. These posts stay guides. The commercial offer — five families we build — lives on the AI Agents hub. This category URL is not that hub.
On 25 September 2026 AWS published an SES skill for the MCP Server. The example is verify an identity and send a first production email. It does not warm a dedicated IP or pick Essentials versus Pro.
On 25 September 2026 AWS published agent skills for End User Messaging and SES. A delivered US Rich RCS text segment lists at $0.01194. A rich card lists at $0.02949. Pick the channel before you pick the model.
RCS for Business shipped 31 March 2026. A US Rich text segment lists at $0.01194 on delivery. A rich card lists at $0.02949. CLI 2.35.12 is the first release with send-rcs-message.
A US 10DLC number lists at $1 a month, a regular campaign at $10, and company vetting at $41.50. SMS is the OTP and the RCS fallback. It is the wrong place to build the rich agent.
Since 1 July 2025 WhatsApp on AWS is billed per message. The AWS fee is $0.005 outbound and $0.001 inbound. India Authentication and Utility are $0.002. Meta's fee is extra.
Checkout for a shopping agent is your cart math behind a contract, not a prompt. ACP specifies five endpoints. UCP checkout is a select-merchant program. Pin the spec date. Idempotency stops the double order.
Last-click will not explain an order that started in ChatGPT or AI Mode. ACP has an affiliate_attribution field. It is not a reporting suite. On 25 September 2026 the honest status is still immature.
Ten real lookups and three must-escalate cases, re-run before every release. A green latency chart is not correctness. Below 16 out of 30 readiness, do not add a write while you tune the set.
Three identities, not one token. The workload role, the shopper or associate, and the downstream API account. A shared admin credential fails the split. AgentCore Identity does not replace your order-system scopes.
Send one workflow, a deny-list, and a pass bar. The fill-in RFP is 14 sections. Below 16 out of 30 readiness, the correct award is do not build.
Score the vendor on 11 lines before a pilot. Below 16 out of 30 on your own readiness, do not let any vendor attach a write. About $791 a month at 50,000 sessions is a platform floor, not proof the vendor is cheap.
Call the REST Management API with X-Auth-Token and a store hash. Webhook destinations must be port 443. One API account should not hold both read-orders and modify-orders for a week-one agent.