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Quote the customer's contract price, or say you cannot. A $5,000 auto-issue figure in the field guide is a placeholder, not your cap. A person still sends the quote. The public catalog is not the contract.
Ask for a risk brief, not a purchase order. A sample SKU at 5 days of cover is a fixture, not a client result. A buyer still sends the PO. Auto-send is an unattended purchaser.
On Sep 18, 2026 AgentCore microVM Runtime V2 went GA — AWS P75 cold starts 1.9–2.0s vs 5.4–30s on V1, but consumption rates rose to $0.1276/vCPU-hour and $0.0169/GB-hour. Memory reclaim waits 120 seconds.
A chatbot searches help articles. An agent uses tools and can be stopped. Relabeling search as an agent is how Browser-hot pilots hit ~3× Runtime-shaped spend.
Take the lookup work off the queue. Where-is-my-order is about 18% of tickets. Refunds stay with a person. We are not publishing a tickets-down percentage.
Score volume, pain, data, and write-risk. Readiness below 16 out of 30 means do not fund writes. McKinsey found 62% experimenting and 23% scaling in at least one function.
Automate the lookup pile first — not tax, capture, or labels. McKinsey found 62% experimenting with agents and 23% scaling in at least one function.
Start with readiness out of 30 — below 16 out of 30, do not let it change orders — then one family, usually support reads. McKinsey found 62% experimenting and 23% scaling.
Your copilot and a third-party shopping agent should read the same facts as add-to-cart. Baymard still puts cart abandonment at 70.22%. Agent-ready is structured data, live ATP, checkout-true price, and APIs — not autopilot checkout.
Monday, the AM desk. An agent caps accounts requiring attention at 5 rows with evidence on each. Sales still owns the call. Demo dollars are fixtures.
Someone asks ChatGPT which shoes to buy and lands on your site. Adobe put July 2026 AI-referral traffic to U.S. retail +62% YoY. Score whether an outside agent can read your stock and price before you buy another chat widget.
Monday, the onboarding checklist. An agent collects docs and drafts setup. Credit limit stays null until a person signs. No $50k starter guess.